When the CryptoWall Virus threatened to shut down one of my computers in the middle of a deadline, I found Priority 1 Computers on a frantic google search at 5 o’clock in the morning. I called the number and someone actually answered the phone! A real live person!Rick provided me with an immediate solution and there I was continuing my work (on a back-up computer) while a technician began work remotely on my very sick computer. I live in Rhode Island and Priority 1 is based in Florida. Not an issue for me. It worked. Worked better actually. I didn’t have to leave my office.I was able to speak directly with one of their technicians, Kristian, who worked on restoring my computer. The virus had caused extensive damage. Kristian worked his technological magic and I could monitor the progress if I understood it! I don’t. I even checked in with him the other night at 7:30pm. They really are available 24/7.I can’t thank Priority 1 Computers enough. You really saved me a lot of time, trouble and money. I highly recommend them to anyone, anywhere. The remote service is unbelievable. My best to you all, Rick and Kristian, and staff.